Troubleshooting Tips: Visit this support page for the most common issues and solutions.

Account Warm-Up Recommendation: New IG accounts should be warmed up by slowly increasing messages per day in the first week up to a maximum of 50 messages per day. The same thing goes for the following. However, we recommend to turn on "Only messages" in most cases and NOT follow every Lead, to stay safe.

Multiple Account Support: Supports multiple Instagram accounts under agency plans, with each IG account needing an additional seat. One seat = One IG account. All seats of AutoIGDM are independent of each other and work as “stand-alone” accounts. However, the agency plan provides much more affordable pricing for multiple accounts.

Instagram Safety Limits: Safe Cold DM Limits on IG are max. 10/hour and max. 50/day. With every message above these thresholds, Users risk certain restrictions from Instagram on their accounts.
If you go beyond the limits: This red cross next to your message indicates you have sent to many DMs. Sending too many links can also cause this issue.